Privacy and Cookies Policy

Effective Date: 1 October 2024

This Privacy and Cookies Policy applies to www.newlifebali.com (“website“) and is operated by PT. Tirta Buana Bali, trading as “New Life Bali” (“we,”us“, “our“). We are committed to protecting your personal data and respecting your privacy.
This policy explains how we collect, use, and share your personal information when you interact with us and how we use cookies on our website.

1. Data Controller

The data controller responsible for your personal data is:

PT. Tirta Buana Bali
Komplek Pertokoan Segi Tiga Mas. Kav 24,
Jalan By Pass Ngurah Rai No.5,
Kuta, Kec. Kuta, Kabupaten Badung,
Bali 80361, Indonesia.

Registered with the Ministry of Law and Human Rights, Republic of Indonesia, Directorate General of General Law Administration (KEMENTERIAN HUKUM DAN HAK ASASI MANUSIA REPUBLIK INDONESIA DIREKTORAT JENDERAL ADMINISTRASI HUKUM UMUM).

For questions regarding this policy, please contact us at contact@newlifebali.com.

2. Information We Collect

We may collect and process the following data:

  • Contact Information: Name, email address, phone number, or other information you provide when subscribing to our newsletter or contacting us through the website forms or email,
  • Usage Information: Information regarding your interaction with our website, including IP address, browser type, pages visited, and usage patterns.

3. How We Use Your Data

We use your data for the following purposes:

  • Communication: To send newsletters, respond to your inquiries, and provide information you request.
  • Website Improvement: To analyze website usage and improve our website functionality and user experience.

4. Legal Basis for Processing

We process your personal data based on the following legal grounds under Indonesia’s Personal Data Protection (PDP) Law:

  • Consent: We process your data based on your explicit consent (e.g., when you subscribe to our newsletter).
  • Performance of a Contract: Processing is necessary to fulfill our contractual obligations.
  • Legal Obligations: Processing is required to comply with legal obligations under Indonesian law.

5. Your Rights

As a data subject under Indonesia’s PDP Law, you have the following rights:

  • Right to Access: You may request access to your personal data that we hold.
  • Right to Correct: You may request corrections to inaccurate data.
  • Right to Withdraw Consent: You can withdraw your consent for data processing at any time by unsubscribing or contacting us.
  • Right to Erasure: You may request the deletion of your data where it is no longer necessary for the purposes collected.
  • Right to Data Portability: You have the right to request your personal data in a machine-readable format.

6. Data Sharing

We do not sell, rent, or trade your personal data. We may share your data with:

  • Service Providers: Third-party providers who help us operate the website and provide services. These providers are required to protect your data and only process it under our instructions.
  • Legal Requirements: We may disclose your personal data if required to do so by law or in response to valid legal processes.

7. Cross-Border Data Transfers

If your personal data is transferred outside Indonesia, we ensure that appropriate safeguards are in place to protect your data, complying with Indonesia’s PDP Law.

8. Data Security

We implement reasonable security measures to protect your personal data against unauthorized access, disclosure, or destruction. However, no method of data transmission or storage is completely secure, and we cannot guarantee its absolute security.

9. Data Retention

We retain personal data for as long as necessary to fulfill the purposes for which it was collected or as required by law. When your personal data is no longer necessary, it will be securely deleted.

10. Data Breach Notification

In the event of a data breach, we will notify you and the relevant authorities in compliance with Indonesia’s PDP Law if the breach is likely to have a significant impact on your rights and freedoms.

11. Cookies Policy

What Are Cookies?

Cookies are small text files placed on your device by websites you visit. They are used to make websites work more efficiently and provide information to the website owners.

How We Use Cookies

We use cookies to:

  • Improve Website Performance: Cookies help us understand how visitors interact with our website and identify areas for improvement.
  • Enhance User Experience: Cookies allow the website to remember choices you make (such as language preferences).
  • Analytics: We use third-party analytics tools to collect anonymous data about website usage.

Types of Cookies We Use

Essential Cookies: These cookies are necessary for the functioning of the website.
Analytics Cookies: We use cookies to collect data about how visitors use our website for analytical purposes.

Managing Cookies

You can manage cookies through your browser settings. However, blocking certain cookies may affect your ability to use some website features.

12. Changes to This Policy

We may update this Privacy and Cookies Policy from time to time. The updated policy will be posted on our website with the revised effective date. Please review this page periodically to stay informed about any changes.

13. Contact Us

If you have any questions or concerns about this policy or how we process your personal information, please contact us: E-mail: contact@newlifebali.com Address: Pertokoan Segi Tiga Complex Mas. Kav 24,
Jalan By Pass Ngurah Rai No.5, Kuta,
Kec. Kuta, Kabupaten Badung,
Bali 80361, Indonesia.